408-938-8678
Account manager
Job Description:
Maintains and manages client cleaning specifications for assigned accounts and ensure customer retention.
Responsibilities and Duties:
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Respond and investigate client issues within a timely manner
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Conduct random inspections for safety and employee satisfaction
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Management of job cost and budget
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Attend all training and seminars made available for management
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Understand and use proper personnel management skills to resolve problems
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Manage and develop Supervisors
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Responsible for all billing in the area of responsibility
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Responsible for profit and loss for account(s)
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Attend weekly operational meetings and convey information to staff
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Manage accuracy of employee Time Cards, incident reports, terminations, etc.
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Complete paperwork in a timely manner
Qualifications:
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Ability to manage
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Bilingual and possess good communication skills (English and Spanish)
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A minimum of five years experience in the service industry
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Flexibility and adaptability
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Must have a valid CA driver's license with clean record
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Able to pass background and drug test
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Have strong computer skills (Microsoft Excel and Google Docs)
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College degree is a plus
Benefits
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Medical, Dental and Vision Insurance
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401k
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PTO
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Paid Holidays
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Fleet Service Card (if applicable)